If you use this research tool without permission, you’ll hear about it

Sometimes, a seemingly run-of-the-mill retraction notice turns out to be much less straightforward.

Such was the case with a recent retraction of a 2016 paper in a journal published by the U.S. Centers for Disease Control and Prevention, apparently over permission to use an evaluation scale designed to test whether patients take their medications as prescribed. But when we looked into this story, we learned this retraction was only the tip of the iceberg – a representative of the evaluation scale (titled “Chief Investigator”) told us he has contacted hundreds of so-called “infringers” over the last year who used the scale without permission. The authors must then apply retroactively and show they’ve used it correctly, and may even have to pay fees. Or, in the case of the retraction we saw (and at least one other in 2016), pull the paper.

According to the chief investigator, Steve Trubow, who oversees licensing and use of the scale worldwide, for some uses, there is no fee – but depending on what the researchers are using the Morisky Medication Adherence Scale (MMAS-8) for, it can cost up to $100,000. Once they’ve used it without permission, there are fees for that, too, Trubow told us:

Retroactive license[s] cost $100 to $40,000…In the United States one large hospital system paid $40,000.00 in 2016.

He said thousands have licensed the MMAS, but too many don’t:

As the Chief Investigator one of my responsibilities is to protect the integrity of the MMAS from Infringers who misuse the MMAS…I have contacted hundreds of Infringers over the last year.

One such infringement led to the following retraction notice for “Health and Nutrition Literacy and Adherence to Treatment in Children, Adolescents, and Young Adults with Chronic Kidney Disease and Hypertension, North Carolina, 2015,” published by Preventing Chronic Disease:

Due to an unintentional error, the MMAS-8 scale in our article, “Health and Nutrition Literacy and Adherence to Treatment in Children, Adolescents, and Young Adults with Chronic Kidney Disease and Hypertension, North Carolina, 2015” (1), published on August 4, 2016, by Preventing Chronic Disease, was used without proper permission from Dr Donald E. Morisky and coauthors. We regret any problems our article may have caused, and we retract it from the literature.

When Trubow first came across Patel’s article in August, he contacted her to check whether she had received a license to administer and use MMAS scale. According to emails Trubow forwarded to us, Patel said that she had asked for permission in 2015 from Donald Morisky, a professor in the School of Public Health at the University of California in Los Angeles who created the scale — and forwarded the email to prove it.  After not receiving a reply, however, she and her coauthors published the article using the MMAS scale, which she said they found online.

Trubow informed her that she could apply for a license retroactively. The license includes 13 questions about the authors, the study, and how the scale was administered, which Patel then answered.

As Trubow asked more questions about the scoring the researchers used in the paper, he and Morisky realized the researchers had applied the scoring incorrectly. In an email sent August 15, Morisky informed Patel that the scoring approach she and her coauthors used “will incorrectly identify individuals who are “highly adherent” as “low adherence” and vice versa…” This scoring approach, he continued, “will result in an inappropriate educational counseling intervention. This is a very serious misrepresentation of the validated MMAS-8. I am very concerned as to the repercussions of the inaccurate information you have published in a highly valued journal.”

Patel responded to Morisky the same day, apologizing and saying she had no intention of misusing the material.

On August 20, Trubow reached out to the journal’s editor-in-chief, Leonard Jack (and CC’ed Patel), to investigate the copyright infringement issue as well as the changes the authors made to the scale.

On December 21, Jack informed Morisky and Trubow of the journal’s final decision to retract the article:

After reviewing the information provided to us from the authors and from University of North Carolina’s institutional investigation, we recommended that the authors issue a retraction of the article. The authors have agreed with this recommendation, and a retraction will be published in PCD on Friday, December 23, 2016. Further, the retraction will be indexed in the literature according to AMA guidelines.

Jack also provided us with further context on the retraction:

The article was submitted for our annual Student Paper Research Contest and published on August 4, 2016, and used [Morisky’s] copyrighted survey instrument, the MMAS-8, without proper permission and was incorrectly scored. We promptly looked into these concerns and reached out to the authors for an explanation. Ultimately the authors decided to retract the article, and the retraction was published on December 23, 2016. To address any potential for a similar circumstance in the future, we have added survey instruments to the authorship statement of our manuscript submission system, which requires authors to acknowledge that the appropriate permissions have been obtained.

We reached out to the three study authors for comment, and have not yet heard back.

Regarding the unlicensed use of his scale, Morisky told us:

I have worked my entire career to protect the integrity of my intellectual property and unauthorized use is a serious infringement of international copyright laws.

Trubow forwarded us email correspondence that led to another recent retraction in the International Journal of Integrative Medical Sciences for a similar copyright infringement issue regarding unlicensed use of the MMAS scale. Here’s the retraction notice for “Prevalence of Patients Compliance among Hypertensive Patients and Its Associated Factors in Klinik Kesihatan Botanic Klang, Malaysia,” published in 2016:

The editor and Publisher regretfully retract the article [1] as per the request of the author’s, “upon the careful consideration of the issue”. We apologize to all affected parties for the inconvenience caused.

As part of that correspondence, the first author also apologized to Trubow for the use of the scale, saying the work was done by students who found the information online for free. The researcher answered the questions Trubow sent, then asked that the fee be waived, as the work was done without any grant. Trubow responded on December 28, 2016:

There will be a cost of $750.00 (USD).

This is a reduced fee for a corrective license.

The usual cost for serious infringements is $1000.00.

It costs us a lot of money to investigate and correct the infringements

If you don’t want to pay the fee, I will not prepare the license.

Let me know.

A few hours later, the author wrote back, saying they were no longer interested in using the scale, and had asked the journal to remove the paper.

Trubow stays busy — he forwarded us some emails he sent regarding a recent BMC Women’s Health paper, “Compliance and treatment satisfaction of postmenopausal women treated for osteoporosis. Compliance with osteoporosis treatment,” which he claimed violated the scale’s copyright. In this case, however, an assistant general counsel for GlaxoSmithKline (the company that funded the study) rejected Trubow’s claim that the article infringes on any copyright, also noting that the MMAS-4 questions and methodology are in the public domain. Trubow then contacted representatives of BioMed Central on January 14, saying:

Unless the BMC journal notifies us that it plans to remove the attached article, we will be forced to have our lawyer, Mr. Kenneth Gross use all legal means necessary to remove the article.

Trubow has licensed the scale to thousands of papers and many studies acknowledge that the Morisky scale is copyrighted material. For instance, according to a 2015 paper published in the Eastern Mediterranean Health Journal, a World Health Organization journal:

Use of the MMAS© is protected by United States copyright laws. Permission for use is required. A license agreement is available from Donald E. Morisky …

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62 thoughts on “If you use this research tool without permission, you’ll hear about it”

    1. My name is Steve Trubow. I am the Chief Investigator for the MMAS-8 scale. Our primary concern is the misuse of the scale, NOT COPYRIGHT or TRADEMARK INFRINGEMENTS.
      This scale is more than just a one off raw score for medication adherence. It has been validated in over 80 languages in 50 counties as a diagnostic assessment instrument that predicts the risk level of non-adherence behavior that can be correlated with physiological measures of disease. We now have 110 condition specific MMAS-8 tests for hypertension, HIV, Diabetes, etc, that have sensitivity of 93% . The MMAS-8 if used correctly can save lives. If used incorrectly with counterfeit scoring and coding that can be downloaded on the internet, it can put patients at risk of severe harm. If you no of anyone who is using the MMAS-8 without license or anyone who would like to obtain a license, please contact me at trubow1@gmail.com

      1. Maybe you can explain how obtaining a license is preventing the licensee from misusing the scale.

    1. But if you get it from the paper that describes it, and it does not say you need a license? Again, how would you know?

    1. Licensing is very common and the requirements vary considerably. Some copyright holders require signed agreements, some require payment of fees (which may differ depending on types of use and/or number of participants), some require those administering the scale to have specific training and/or qualifications. In my training sessions with clinicians and researchers, I suggest they identify copyright holders and licensing requirements as one of the first steps in evaluating scales.

  1. The scale doesn’t even look particularly valid to me. One of the items (out of a total of six items) is, “Do you know the long-term benefit of taking your medicine as told to you by your doctor or pharmacist?” How does a patient answer if they know the long term benefits from a source OTHER than their doctor or pharmacist (like reading the information insert?). I could explain more how to improve the reliability and construct validity of this scale, but my fee is $1,000.

      1. ELF
        This question is not in the MMAS-8 (published in 2008, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2562622/) or in the original
        MMAS-4 (published in 1986, https://www.ncbi.nlm.nih.gov/pubmed/3945130 & updated in 2011, http://www.jclinepi.com/article/S0895-4356(10)00328-8/fulltext (paywalled)).
        AFAIK (and I’ve been tracing the history of MMAS for work), Morisky has never co-authored, validated, or published a 6-item scale.

        Whistleblower January 27, 2017 at 5:21 pm

        I got to the 4 item scale and modified six version scale from the link in the post:
        “MMAS-4 questions and methodology are in the public domain.” This links to the Guidelines from the Case Management Society of America for improving patient adherence to medication therapies (2006). Case Management Society of America.

  2. How do you copyright something that is a) funded by government grants, b) published by a journal, c) is 8 questions.

    1. I got to the 4 item scale and modified six version scale from the link in the post:
      “MMAS-4 questions and methodology are in the public domain.” This links to the Guidelines from the Case Management Society of America for improving patient adherence to medication therapies (2006). Case Management Society of America.

    1. The original MMAS-4 was supported by different grants (https://www.ncbi.nlm.nih.gov/pubmed/3945130) :
      1-R25-HL1701603/HL/NHLBI NIH HHS/United States
      1-T32-HL0710-02/HL/NHLBI NIH HHS/United States
      RR 5542/RR/NCRR NIH HHS/United States

      The Bayh-Dole Act in the USA means that IP generated from government funding belongs to the grantee (UCLA), not the funder. Many major grant funding organisations have similar policies regarding IP generated through research funding.

  3. Hmm – if the people who used the scale downloaded it from a site that did not explicitly explain a licence would be required before use (and then are retro-actively billed by the licence holders) then, I think, the site should be help accountable for the payments (it is after all the same as allowing the download of pirated videos/music).
    If a site is actually run by the licence holders (and no mention of fees are made) then its a scam.
    I had a scan of the document (by the Case Management Society of America) in the link in the main article above and the entire scale (questions are listed along with a description n how to use them, Chapter 7). No mention is made at all of a licence or the need to get one. Either this is a large oversight by the CMSA or they did not know this either (which suggests it is a little known fact).
    Also $40 000 for the right to ask a handful of questions!!!
    I hope the money is going back to the body who funded this work.

    1. The CMSA document is bizarre. First, it doesn’t even cite the correct publication for the original MMAS-4 , which was published in 1986 (not 1983) – https://www.ncbi.nlm.nih.gov/pubmed/3945130 ). Second, it has no citation at all for the “Modified Morisky Scale”. I work with both MMAS scales and have never seen a publication co-authored by Morisky for a 6-item scale. Third, MMAS does not have two domains. The scoring shown in the CMSA document therefore not only reverses the true MMAS scoring (compared with MMAS / Morisky publications), but shows domains which have never been defined or validated.

  4. This is a fascinating situation from a copyright/IP point of view. It seems to be a fuzzy use of copyright to protect the expression of the questions but also the idea of the scale itself. Doesn’t this open the, I think, undesirable possibility of similar “licensing” of e.g. predictive statistical models?

  5. P.S. I also think the commerce side of this is fascinating. The licensors want to encourage enough use to embed the scale as a standard, while maximizing their income. It would be very interesting to see who gets charged what.

  6. Do i have to request for permission to use the Morisky scale if my study seeks to validate the scale for use in my local community/country?

        1. Steve Trubow
          still waiting for email request from Gebre

          I sent the request application and I asked you an apologize for my delay to reply on time to your email.

    1. There may other public domain medication adherence scale but none have the proven predictive validity of the MMAS. In addition the MMAS is the only validated diagnostic assessment that give you the level of adherence but also TELL YOU WHY THE PATIENT IS NON_ADHERENT so you can fix the problem. Dr. Morisky’s grants free licenses in developing countries to help poor and medically underserved patients. See the website at
      http://www.morisky.gov.

      1. Dear professor, Greetings for the day, from Ethiopia.

        How are you?

        I am Thomas Fikade working at Woldia University as a lecturer Position. Now, I am an MSc student at the University of Gondar and plan to conduct a study entitled “Medication adherence and associated factors among chronic kidney disease patients at Addis Ababa hospitals, Ethiopia. 2022.”

        I kindly request your permission to use the MMAS-8 scale. Can I use the scale to conduct the above-entitled study?

        Thank you in advance for your kind response.

        ********** With Regards***********

        Thomas Fikade

  7. Outrageous for $10,000 cost for license for 8 point questionnaire. Be reasonable for research funded by grant money. Wonder what the supreme court would say about this and would they then require all of the money to be refunded?

  8. The MMAS is no longer a paper questionnaire that is simply used to do a performance measurement for non-adherence. It is an anywhere, anytime, diagnostic assessment adherence instrument that can measure the level of adherence and TELL WHY THE PATIENT IS NON ADHERENT. Our main focus is no longer on research. After over 5000 research studies, the MMAS in 80 languages is used for clinical applications in hospitals and clinics to optimize treatment adherence and save lives. We only charge researchers who steal Dr. Morisky intellectual property and divulge his trademark protected trade secret scoring and coding criteria to anyone who can use the internet. Often researchers disclose incorrect MMAS scoring and coding that can cause harm to the patient. Wonder what the Supreme Court or your IRB would think about this

    1. I have been trying to obtain permission to use MMAS-8 for my Ph D study from you since a month sir…..i sent a request mail to you on 27th July 2017 from my official mail address and again the remainder (Yesterday) from my personal mail ID…..but, i didn’t get any reply from you sir….it will be very helpful for me if you could reply me litter faster. i understand that, you must have not replied because of your busy work schedule. Kindly consider this request as a friendly remainder.

      Thanking You.

        1. Sir there is a request that I will be needing a license for use of MGL questionnaire for my research on effectiveness of Medication reminder SMS on adherence for university of MUHS India requirements, I tried sending a mail, but there was no reply
          Kindly do reply for the same, I am prepared to use the questionnaire correctly

  9. We inadvertently use the MMAS in 2012 without license as part of our field work in epidemiology workshop. We were all PhD students at that time. Five years later some of us dug up the data and tried to publish it. The editor drew our attention that we need a license for MMAS. At first, Steve informed us that the cost of the license is $500 and can only be given to the University, not individuals. Since our work was not funded, we have to convince our University to convert the cost of the license to a loan, deductible from 2 of the authors’ salary (other co-authors are not in academia). When we asked for an invoice, the amount changed to $2000, and some statements made on the invoice prompted the University to set up inquiry board to look into all our research activities.
    If you’re planning of publishing MMAS data without a license or grant, my advise is to consider if its possible to edit the MMAS section out!

  10. We have an even worse experience. We obtained a license for our unfunded study of low-income patients in a safety-net setting, and used the scale for our baseline data. We went to re-up to collect our longitudinal follow-up and they increased the price 10x. We wrote to ask if we could talk about it and they cancelled our license. I like how Dr. Morisky was quoted in the piece as saying he’s worked his whole career to protect his IP. Some career. I wonder if the people who pay his salary know that that’s what he’s devoted his career to.

  11. Likewise, kindly I requested you (using your email: trubow1@gmail.com)repeatedly to use this tool and you sent me an application form for license, i filled and returned back to you. However, still i could not get any reply from you. Of course, i know you are busy with a lot of things, but still i am awaiting you in patience for your reply. Thank you!

  12. Tenuous IP validity
    Reprehensible enforcement of NIH-funded research tool
    Overreaching license terms
    Loony legal analysis
    Loudmouthed bullying

    Does this pretty much sum it up?

  13. This site no longer has any credibility for MMAS.
    We will not reply in the future.

    It probably wasn’t the best place to be trying to run your customer-service department out of, anyway.

  14. Edit the questionnaire then validate it. This questionnaire was made by people who put profit over peoples’ lives.

  15. I want to get the license for using MMAS-item 4 in my study project. How can I get it? as I have emailed to Dr. Morisky, but did not receive any feedback.

  16. I want to get the license for using MMAS-item 4 in my study project. How can I get it? as I have emailed to Dr. Morisky, but did not receive any feedback.

  17. ZAFAR
    I want to get the license for using MMAS-item 4 in my study project. How can I get it? as I have emailed to Dr. Morisky, but did not receive any feedback.

  18. We the students of Kilmer conducting research on medication adherence can we use mmas4item please tell me as soon as possible we have to submit the proposal kindly inbox me please sir

  19. Please note: the MMAS-4 is copyrighted, *if you are calling it the MMAS-4*. Dr. Morisky owns the copyright to the instrument named the MMAS-4. This copyright was filed in 2007.

    However, the MAQ (Medication Adherence Questionnaire), which contains the same questions as the MMAS-4, is a 4-item questionnaire in the public domain. As this instrument was published in 1986 and not filed for copyright within the requisite 5 years it is now within the public domain. Dr. Morisky and his underhanded representatives are unlikely to tell you this. The copyright of the MMAS-4 is likely itself on legally shaky grounds given that this is essentially taking a scale in the public domain and slapping Morisky’s name on it.

  20. how could I go about just obtaining permission to show one of the tools of the MMAS-8 on a slide in a presentation>? Not to use it for particular patient, just to educate a pharmacist group as to what it is? thanks

  21. I can’t fail to be vastly amused that the claim of the article’s title is being proved in the comments.

  22. Dear sir,
    My Name is Ahmed Nuru A Graduating MPH Student, in Ethiopia. I need your kind authorization to use the Morisky Medication Adherence Scale 8, in order to carry out a Hospital based research.

    This research is Hospital based located in a Ethiopia . I cannot afford the fee for the authorization, because it is well beyond my financial resources.

    Thank you sir, in anticipation for a favourable response.

    Warm regards and God bless you sir.

    Ahmed Nuru Muhamed

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